How can we help?

• Logging into the portal
• Verify your email address
• Resetting your password

• Check in notes
• Export and download Home Care Packages
• Import check in notes
• Viewing Home Care Packages
• Creating a Home Care Package note
• Organisation team members
• Invite an organisation team member
• Viewing Home Care Package notes
• Viewing Home Care Package needs and budgets

• Accessing your monthly statements
• Updating your marketing and statement preferences
• Accessing your Home Care Package
• Submitting an invoice
• Viewing invoices
• Updating your emergency contact details
• Changing your contact preferences
• Approving an invoice
• Home Care Package contacts
• Add a Home Care Package contact

Browse all articles

• 2024 March
• 2024 May
• 2024 June
• 2024 September
• 2024 August